***because I am a small business, I do not have all items in stock therefore I order items from the warehouse as orders come in. Occasionally, items may be out of stock by the time I make my order. In the case of out of stock items, a refund will be given as soon as possible .***
Shipping normally takes about 5-10 days, but may take up to 14 days for delivery. If you need something sooner or have a question please contact me at firstname.lastname@example.org
If you are in the Richmond VA area and would like to pick up your items or have me deliver, you may use the book online link under the 'Home' tab or tap here
Items will usually be shipped USPS priority but will sometimes be shipped USPS media mail or USPS first class when needed. I do not carry all items in stock so please allow up to 2 weeks for delivery.
If you are not 100% satisfied with your item(s), you may return them at your expense. You must get in touch with me within 14 days of delivery and return items within 30 days for a refund. Items must be sent back in perfect condition with tags still intact. Returns by customer's choice are subject to a 15% restocking fee. If items returned are damaged in shipping, they will be returned to the customer and no credit will be given.
If it was a mis-ship or a mistake on RVA Naturals' behalf I will be happy to refund your shipping cost as well once received.
CUT YARDAGE, FLUTES, and CHALK CAN NOT BE RETURNED FOR ANY REFUND/CREDIT.
If you have any questions or concerns you may contact me at email@example.com. Your business is much appreciated, thank you!