covid 19
RVA Naturals is still open and ready to deliver clean and safe products. Due to the pandemic, it is taking a little longer for deliveries. I will try to make sure you get your products in a timely manner but please allow up to 3 weeks. If you need anything quicker, please let me know and I will see if I can expedite your order. Thank you so much for your support!
Warmly,
Tricia K.
If you are in the Richmond VA area, you may use the pick-up option and I will contact you when your order is ready.
Free shipping for orders $100+
Items will usually be shipped USPS priority but will sometimes be shipped USPS media mail or USPS first class when needed. I do not carry all items in stock so please allow up to 2 weeks for delivery.
If you are not 100% satisfied with your item(s), you may return them at your expense. You must get in touch with me within 14 days of delivery and return items within 30 days for a refund. Items must be sent back in perfect condition with tags still intact. Returns by customer's choice are subject to a 15% restocking fee. If items returned are damaged in shipping, they will be returned to the customer and no credit will be given.
If it was a mis-ship or a mistake on RVA Naturals' behalf I will be happy to refund your shipping cost as well once received.
CUT YARDAGE, FLUTES, and CHALK CAN NOT BE RETURNED FOR ANY REFUND/CREDIT.
If you have any questions or concerns you may contact me at tricia@rvanaturals.com. Your business is much appreciated, thank you!